THE Australian government is developing new software to monitor citizens' social media conversations.
The purpose of one tool, called Emergency Situational Awareness (ESA), is to give emergency services early warning about disasters.
It's taken the Commonwealth Scientific and Industrial Research Organisation (CSIRO) three years to develop and is being trialled by the Defence Department, the Queensland government and Geoscience Australia.
ESA works by mining publicly available Twitter profiles to detect clusters of tweeted words such as "fire", "earthquake" or "storm", and then passing that information to emergency authorities.
In August, the technology helped detect a grass fire near Cloncurry Hospital, in outback Queensland, before any triple zero calls were received.
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